Privacy Policy

Last Updated: October 22, 2025

Introduction

Scorpion King Real Estate (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our real estate services in Dubai, UAE.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

We collect several types of information from and about users of our website and services, including:

Personal Information:

Full name
Email address
Phone number and WhatsApp contact
Mailing and physical address
Date of birth
Passport or Emirates ID information
Nationality

Financial Information:

Bank account details (for transactions)
Credit card information (processed securely through third-party payment processors)
Income verification documents
Credit history (for mortgage applications)

Property Preferences:

Property search criteria
Budget range
Location preferences
Investment goals

Technical Information:

IP address and geolocation data
Browser type and version
Device information
Cookies and usage data
Pages visited and time spent on site

How We Collect Information

We collect information through various methods:

Directly from you: Contact forms, property inquiry forms, consultation requests, newsletter subscriptions, account registration
Automatically: Cookies, web beacons, analytics tools (Google Analytics, Facebook Pixel)
From third parties: Dubai Land Department, property developers, mortgage lenders, background check services
Public sources: Property records, land registry information

How We Use Your Information

We use your personal information for the following purposes:

To provide real estate services including property search, viewings, and transactions
To create and manage your account
To communicate property listings and market updates
To process property transactions and prepare documentation
To facilitate mortgage applications and coordinate with lenders
To personalize your property search experience
To send marketing communications about new properties and services (with your consent)
To improve our website and services through analytics
To comply with legal and regulatory requirements in the UAE
To prevent fraud and ensure security
To respond to inquiries and provide customer support

For users in the European Union, we process your data based on:

Consent: When you provide explicit consent for marketing communications
Contract performance: To fulfill our real estate services agreement with you
Legal obligation: To comply with UAE real estate regulations and Dubai Land Department requirements
Legitimate interests: To improve our services and prevent fraud

We may share your information with:

Service Providers:

Property developers (Emaar, DAMAC, Nakheel, etc.)
Mortgage brokers and financial institutions
Legal advisors and conveyancing services
Property management companies
Dubai Land Department and RERA

Third-Party Services:

Payment processors
Email marketing platforms
CRM systems
Analytics providers (Google Analytics, Facebook)

Legal Requirements:

Government authorities when required by UAE law
Law enforcement agencies
Courts and regulatory bodies

We do not sell your personal information to third parties for marketing purposes.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience:

Essential Cookies: Required for website functionality
Analytics Cookies: To understand how visitors use our site (Google Analytics)
Marketing Cookies: To deliver personalized advertisements (Facebook Pixel, Google Ads)
Preference Cookies: To remember your settings and preferences

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

SSL/TLS encryption for data transmission
Secure servers with firewall protection
Regular security audits and updates
Access controls and password protection
Employee training on data protection
Secure document storage for physical records

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by UAE law. Typically:

Active client data: Duration of business relationship plus 7 years
Transaction records: 7 years (as required by UAE regulations)
Marketing data: Until you unsubscribe or request deletion
Website analytics: 26 months

Your Privacy Rights

Depending on your location, you may have the following rights:

Access: Request copies of your personal data
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal data (subject to legal requirements)
Restriction: Request limitation of processing
Portability: Receive your data in a structured, machine-readable format
Objection: Object to processing based on legitimate interests
Withdraw Consent: Withdraw consent for marketing communications at any time

To exercise these rights, contact us at privacy@scorpionkingre.ae.

International Data Transfers

Your information may be transferred to and processed in countries outside the UAE, including countries that may not have equivalent data protection laws. We ensure appropriate safeguards are in place for such transfers.

Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Third-Party Links

Our website may contain links to third-party websites (property portals, developer sites, mortgage calculators). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Marketing Communications

We may send you marketing emails about new properties, market insights, and special offers. You can opt out at any time by:

Clicking the “unsubscribe” link in any marketing email
Contacting us at info@scorpionkingre.ae
Updating your communication preferences in your account settings

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

Posting the updated policy on our website
Updating the “Last Updated” date
Sending email notifications for material changes

Continued use of our services after changes constitutes acceptance of the updated policy.

Compliance with UAE Laws

This Privacy Policy complies with UAE data protection regulations and Dubai real estate laws. We are registered with the Real Estate Regulatory Agency (RERA) and adhere to Dubai Land Department requirements.

Governing Law

This Privacy Policy is governed by the laws of the United Arab Emirates and the Emirate of Dubai.